Accessibility Statement

Johannesbad Holding SE & Co. KG strives to make its website accessible in accordance with the “Act to Implement Directive (EU) 2019/882 of the European Parliament and of the Council on the Accessibility Requirements for Products and Services and to Amend Other Laws” (BFSG).

This digital accessibility statement applies to the websites under the domain www.thermen-marathon.de

Status of Compatibility with the Requirements

This website is currently not fully accessible. The assessment is based on a self-evaluation according to WCAG 2.2. Although we continuously strive to make all elements on our website accessible, certain areas may still have limitations.

Some pages may contain elements that are not fully accessible, such as:

• Third-party content: Some embedded third-party content such as videos, maps, banners, or forms may not be fully accessible.
• PDFs and other documents: Documents in PDF format or other downloadable files may not be fully accessible.
• Videos or audio content: Some videos may lack subtitles, audio descriptions, or transcripts; some audio content may not have transcripts.
• Moving elements: Automatically updating or moving content may not always be stoppable.
• Labels: Labels for images, links, form fields, controls, buttons, or interactive elements may be missing or duplicated (e.g., image title = alt text; link title tag = link text).
• Navigation, structure, and operability: Some headings or links may be empty or duplicated. Certain interactive elements are not accessible via keyboard. The tab order does not always follow the visual or logical structure of the page.
• Heading structure: Headings may not always be marked with the correct HTML structural elements. Paragraph tags (p-tags) are sometimes used instead of heading tags (h-tags), and heading levels may be skipped.
• Contrast issues: Text and non-text elements may not always meet the minimum contrast ratio. There may also be issues recognizing links, buttons, and menu elements that rely solely on color for distinction.
• Reading order: Submenus can disrupt the logical reading order.
• ARIA roles or attributes: These may be missing or incorrectly implemented.
• Focus indicators: May be missing or not clearly visible.
• Technical terms and abbreviations: These may not always be sufficiently explained.
• Error messages: May not always be clearly understandable or prominently displayed.

Necessary adjustments to the website will be implemented as part of ongoing development and by the time of the planned relaunch (expected in 2028) at the latest.

Creation of This Accessibility Statement

This statement was created on June 2, 2025.

Feedback and Contact Information

Have you encountered any barriers or accessibility issues on our website? We welcome your feedback. You can contact us by post, email, or phone:

Johannesbad Holding SE & Co. KG
Marketing
Johannesstraße 2
94072 Bad Füssing
Phone:: +49 (0) 8531 23 21 02
Email: muk(at)johannesbad.com

Dispute Resolution Procedure

If no satisfactory solution has been found after providing feedback to the above contact, you can contact the Federal Universal Arbitration Board. All information on the arbitration procedure is available on the Arbitration Board's website, including how the process works and how to submit an application.

You can reach the Arbitration Board at:

Universalschlichtungsstelle des Bundes
Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Phone: 07851 / 795 79 40
Email: mail (at) universalschlichtungsstelle.de
Website: www.universalschlichtungsstelle.de

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.